高齡者互動保健遊戲之使用者經驗設計與評估
梁曉帆 孫天龍
DOI:10.6283/JOCSG.2015.4.1.5
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中文摘要 海峽兩岸都面臨人口老化的問題，台灣預計在2025年高齡者人口比率將突破21%，而此時大陸高齡者人口總數將達到3億人。針對高齡族群開發的商品將會是未來市場的趨勢，然而目前無論產業界或學術界大多以技術導向的觀點開發相關商品與研究此一議題，對於使用者需求的研究卻甚少著墨。由於高齡者在生理與認知方面都因年紀而退化，明顯與一般民眾有所差異，因此無論商品開發或是學術研究必須從技術導向轉變為使用者導向，其技術與應用才能符合高齡者的需求。有鑒於此，本計畫以三年為期，由兩岸研究團隊共同以人本設計為基礎探討高齡者互動保健遊戲之使用者經驗設計與評估。第一年將從使用者調查著手，分析高齡族群特性，並確認他們的需求項目與相對重要性，再依據此結果設計遊戲內容，以提升遊戲內容的附加價值。第二年將依據前一年的結果，建立遊戲的互動機制，並測試其使用性，以了解高齡族群在使用上產生的問題，進而提出可能的解決之道。第三年將以前二年的結果為基礎，分析與評估兩岸高齡使用者經驗的相關因子的相同與相異之處，以建立高齡者互動保健遊戲在地化與個人化的設計準則與資料庫，可做為與高齡者人機互動相關之商品開發與學術研究之參考，最終使相關的技術與應用能符合高齡使用者的需求。
關鍵字：使用者經驗、高齡、互動遊戲
文章建立時間：2016-03-04
引用格式(APA)：
梁曉帆, 孫天龍(2016)。 高齡者互動保健遊戲之使用者經驗設計與評估。
福祉科技與服務管理學刊， 4(1)， 5-10。
Design and evaluation of user experience with interactive healthcare games for elderly persons
Liang, H.-F., Sun, T.-L.
English Abstract Aging population is a concern across the Taiwan Strait. Taiwan is an aging society that is projected to become a super aged society by 2025, with 21% of its population 65 years old or older. At the same time, the total aged population will be three hundred million in the Chinese mainland. As a result, products or services for elderly persons will gain in popularity in light of this trend. However, technology-driven but not human-centered design is the common means now used for the development of products and services as well as relevant research on aging issues. Since the elderly usually experience various degrees of cognitive or physiological deterioration, it is important to understand the elderly’s diverse needs so that the proposed technology can meet their unique requirements. Therefore, this three-year project aims to design and evaluate the user experiences of elderly persons with interactive healthcare games using a research team across the Taiwan Straits. In the first year of the project, user requirements will be identified and prioritized through surveys, interviews, and observation. The contents of the interactive healthcare games will be designed according to the needs of the elderly persons. In the second year, a prototype of interactive healthcare games will be developed with interactive mechanisms so that usability tests can be conducted to reveal usability problems and to provide possible corresponding solutions. In the last year of the project, design guidelines and a database about interactive healthcare games for elderly persons will be constructed based on the results of the last two years and the analysis and evaluation of user experience for playing the games between the Taiwan Straits. It is anticipated that the guidelines and database can provide useful suggestions for further development and research on localization and personalization for Human-Computer Interaction (HCI) for elderly persons so that the technologies and applications will meet all the user requirements.Keywords：user experience, aging, interactive game