擴增實境在長照在職教育中的教學應用、技術設計與挑戰：系統性文獻回顧
蔡廷蔚、謝佳容、黃朝曦
下載PDF檔 ( 已下載次數：9)
中文摘要 在我國邁入高齡社會的背景下，健康照護需求與技能養成日益重要，特別是居家照顧者在面對特殊照護情境時的應變能力備受關注；同時，科技輔助在健康照護領域的應用亦逐漸受到重視。然而，關於擴增實境(Augmented Reality, AR)技術應用於長期照護技能養成的研究仍屬有限。為促進其實務應用之發展，本研究旨在探討AR技術於長期照護在職教育中的教學應用、技術發展與未來挑戰。本文採系統性文獻回顧方法，針對2015年至2024年間於IEEEXplore、PubMed、Scopus、ACM Digital Library與ScienceDirect等五大資料庫進行檢索，最終納入14篇符合主題之研究進行分析與彙整。研究結果顯示，AR在教學應用上有助於提升照護人員的知識掌握、自我效能、健康管理能力，並促進同理心發展與學習動機，顯示其在專業培訓中的潛力。然而，技術設計上仍面臨介面複雜性、技術門檻與文化適配性等挑戰；使用者體驗方面，高齡者與身體功能受限者傾向簡單直觀的互動介面，而行動裝置因其便攜性與普及性，在AR應用中展現高度潛力。儘管HoloLens 2等高階裝置具沉浸式優勢，但其高成本與學習曲線限制了實務推廣的可行性。基於研究結果證實，AR系統在長期照護教育領域展現顯著應用潛力，系統設計宜著重智慧化互動介面與操作流程簡化，並納入在地文化與經濟因素進行適性調整。建議後續研究可聚焦於使用者體驗優化，並將應用範疇延伸至慢性病管理、心理健康照護及特定臨床情境，以做為培育照護人員專業能力的重要學習資源之參考。
關鍵字：擴增實境、長期照護、在職教育、使用者體驗、技術接受度
文章建立時間：2025-10-14
引用格式(APA)：
蔡廷蔚、謝佳容、黃朝曦(2025)。 擴增實境在長照在職教育中的教學應用、技術設計與挑戰：系統性文獻回顧。
福祉科技與服務管理學刊， 13(1)， 1-17。
The Application, Technical Design, and Challenges of Augmented Reality in Continuing Education for Long-Term Care: A Systematic Literature Review
Ting-Wei, Tsai, Chia-Jung, Hsieh, Chao-Hsi, Huang
English Abstract In the context of an increasingly aging society in Taiwan, the demand for healthcare services and skill development has become more critical, especially regarding the ability of home caregivers to respond effectively in specific care scenarios. While technology-assisted applications in healthcare have gained growing attention, research on the use of Augmented Reality (AR) technology in long-term care skill development remains limited. To promote its practical application, this study aims to explore the instructional applications, technological development, and future challenges of AR in in-service education for long-term care. A systematic literature review was conducted by searching five major databases—IEEEXplore, PubMed, Scopus, ACM Digital Library, and ScienceDirect—for relevant studies published between 2015 and 2024, This review included 14 studies for analysis. The results indicate that AR-based educational interventions help improve caregivers' knowledge acquisition, self-efficacy, and health management capabilities, while also fostering empathy and learning motivation, suggesting strong potential for professional training. However, challenges remain in terms of interface complexity, technological barriers, and cultural adaptability. From a user experience perspective, older adults and individuals with physical limitations tend to prefer simple and intuitive interactive interfaces. Mobile devices demonstrate high potential for AR applications due to their portability and widespread use, whereas high-end devices such as the HoloLens 2 offer immersive experiences but face limitations due to high costs and steep learning curves. Based on the research findings, AR systems demonstrate significant application potential in long-term care education. System design should emphasize intelligent interactive interfaces and streamlined operational processes, while incorporating localized cultural and economic factors for adaptive adjustments. Future research is recommended to focus on user experience optimization and extend applications to chronic disease management, mental health care, and specific clinical situations, thereby serving as an essential learning resource for developing healthcare professionals' competencies.Keywords：Augmented Reality, Long-Term Care, On-the-Job Training, User Experience, Technology Acceptance